Your delivery number, SMS preferences (issue / To-Do / Pitch Engagement), and weekday CRM call. Campaign numbers, ops tools, site-health recipients, and inbound routes are on SMS Phone Admin.
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Preferred phone
BambooHR → person.phoneChoose which BambooHR number JRCO uses for SMS and weekday CRM calls. Saving updates your phone on file.
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My SMS preferences
tbl_user_preferences · engagementIssue / work-queue SMS
Text when IDS issues or work-queue items assigned to you are created or resolved.
Six Quadrant To-Do reminders
Due To-Do SMS (and create-via-text with #TODO / #ROCK / #ISSUE when enabled).
Pitch SMS Engagement
Text job codes for schedule / production / margin answers, and #WORST for Command Center underperformers. Also unlocks the SMS channel on job Follow preferences.
Notifications
tbl_rms_daily_call_enrollmentWeekday CRM update phone call
We call your preferred number (Mon–Fri at the hour you pick, Central time) and ask what to update from today’s meetings in CenterPoint. Set preferred phone above.
Call time (Central)
Only applies when the weekday CRM call is enabled.
How Pitch SMS works
Opt in · commands · reminders1 · Opt in once
Verify your mobile in Preferred phone above. Your number syncs from BambooHR — pick mobile, work, or home. Turn on Pitch SMS Engagement to unlock job Q&A and Follow texts.
2 · Text commands anytime
A job code for instant job Q&A ·
#TODO creates a to-do for you (due in 7 days) · #ROCK creates a rock for you or a named person (due end of quarter) · #ISSUE to create items · #WORST for your worst jobs.3 · Get automatic texts
Weekday SitRep nudges, To-Do due reminders, job-follow updates, issue notifications, and safety class alerts — according to the toggles above.
4 · You’re in control
Reply STOP to opt out, START to resume, HELP for the command list — anytime.