Privacy Policy

Effective date: June 18, 2026 · Last updated: June 18, 2026 · JR & Co. Roofing & Construction ("JR&CO", "we", "us")

This Privacy Policy explains how JR&CO collects, uses, stores, shares, and protects information processed through our customer relationship management (CRM) tools, project management applications, and related internal systems. It applies to data about customers, prospects, property owners, contacts, employees, subcontractors, and other individuals whose information we handle in the course of our business.

1Scope

This policy covers personal and business information processed by JR&CO's internal applications and integrated services, including our CRM, project management, scheduling, field operations, and intelligence/enrichment tools. It applies to information collected directly from individuals, generated by our operations, or received from third-party data providers and integration partners.

2Information We Collect

Information you provide

Contact details — name, company, title, phone number, email, and mailing address.
Property information — addresses, ownership, and site characteristics.
Project and service records — bids, scopes of work, contracts, schedules, and communications.
Payment and billing information processed to fulfill a contract.

Information collected automatically or from third parties

Property and parcel data, permits, and ownership records from licensed data providers.
Weather, hail, and storm-event data used to assess potential damage.
Operational data such as call records, transcripts, geolocation of company assets, and system usage logs.
Information from CRM, sync, and integration partners used to maintain accurate records.

3How We Use Information

To provide, manage, and improve our roofing, construction, and related services.
To prepare bids, estimates, contracts, and project documentation.
To communicate about projects, opportunities, scheduling, and service follow-up.
To assess property condition and storm impact for sales and service workflows.
To manage our workforce, subcontractors, fleet, and compliance obligations.
To maintain the security, integrity, and performance of our systems.
To comply with legal, regulatory, contractual, and insurance requirements.

4Legal Bases for Processing

Where applicable law requires a legal basis, we process information to perform a contract, to pursue our legitimate business interests (such as servicing customers and operating our business), to comply with legal obligations, and — where required — with your consent.

5How We Share Information

We do not sell personal information. We share information only as needed to operate our business, including with:

Service providers and software vendors that host or process data on our behalf under contractual confidentiality obligations.
Subcontractors, partners, and suppliers involved in delivering a project.
Insurers, adjusters, and financing parties when relevant to a claim or contract.
Government or regulatory authorities where required by law, permit, or legal process.
Parties to a corporate transaction (e.g., merger or acquisition), subject to this policy.

6Data Storage & Security

Information is stored in access-controlled cloud databases and internal applications. We apply administrative, technical, and physical safeguards — including access controls, authentication, encryption in transit, and audit logging — designed to protect information against unauthorized access, loss, or misuse. No system is completely secure, and we cannot guarantee absolute security.

7Data Retention

We retain information for as long as needed to fulfill the purposes described in this policy, to satisfy contractual and warranty obligations, and to comply with legal, tax, accounting, and insurance requirements. When information is no longer required, we securely delete or anonymize it.

8Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information; to object to or restrict certain processing; and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below. We will respond consistent with applicable law and may need to verify your identity before acting on a request.

9Internal Tools Notice

JR&CO's CRM and project management tools are intended for authorized employees and contractors only. Access is governed by role-based permissions, and activity within these systems may be logged for security, compliance, and quality assurance. Authorized users must handle customer and personal information in accordance with this policy and applicable law.

10Third-Party Links & Services

Our tools may integrate with or link to third-party services. This policy does not cover the privacy practices of those third parties; we encourage you to review their respective privacy policies.

11Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, through additional notice.

12Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

JR & Co. Roofing & Construction

Attn: Privacy / Data Requests
Email: privacy@jrcousa.com
Web: www.jrcousa.com

JR&CO Privacy Policy · Project_Management/admin/privacy-policy.html · This document is provided for general informational purposes and is not legal advice.